Unit 405, 3-1-24 Tanimachi, Chuo-ku, Osaka-shi, Osaka 540-0012 | info@condinoinsurance.com

We're Here to Help

Whether you're seeking insurance protection, requesting a quotation, reporting a claim, exploring our specialty insurance solutions, or simply looking for guidance, our team is ready to assist.

At Codino Insurance, we are committed to delivering responsive service, professional advice, and practical solutions tailored to your needs.

Contact Us

Connect With the Right Team


Our specialists are available to assist with a wide range of enquiries, including:

  • General insurance enquiries
  • Personal insurance
  • Commercial insurance
  • ERM Insurance
  • ESG Insurance
  • Financial Guarantee Bond (FGB)
  • Claims assistance
  • Policy servicing
  • Risk management enquiries
  • Business insurance consultations
  • Partnership opportunities

Whatever your enquiry, we'll ensure it is directed to the appropriate specialist.

Contact our team
Contact Options

Choose How You'd Like to Contact Us

Request a Quote

Request insurance solutions tailored to your personal or business requirements.

Request a Quote

General Enquiries

Speak with our team regarding products, services, existing policies, or general information.

Contact Us

Claims Enquiries

Obtain assistance with new claims, existing claims, documentation, and claim progress.

Claims Support

Emergency Contacts

Access emergency assistance and important contact information when immediate support is required.

Emergency Assistance

Office Locations

Locate the nearest Codino Insurance office and regional contact details.

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Specialty Support

Speak With Our Specialists

ERM Insurance

Discuss integrated business insurance programmes designed to strengthen governance, enterprise risk management, and investor confidence.

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ESG Insurance

Learn how ESG Insurance supports organisations managing evolving environmental, social, and governance-related risks.

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Financial Guarantee Bond

Speak with our specialists about Financial Guarantee Bonds for contractual obligations, commercial transactions, and financial assurance requirements.

Learn More
Underwriting Enquiries

Contact Our Chief Underwriting Officer

For complex underwriting matters, risk assessment enquiries, or specialised coverage requirements, please contact our Chief Underwriting Officer directly.

Kato Masato

Senior Underwriter

masato@codinoinsurance.com

Direct underwriting enquiries for:

  • Complex risk assessment
  • Specialised coverage requirements
  • Large commercial placements
  • ERM Insurance programmes
  • Financial Guarantee Bonds
Business Hours

Customer Service Availability

Office Hours

Monday to Friday
9:00 to 18:00 JST

Claims Support

Monday to Friday
9:00 to 18:00 JST

Emergency Assistance

24/7 Support Available
Emergency claims only

Before You Contact Us

To Help Us Assist You


Please have available where applicable:

  • Policy number
  • Claim reference number
  • Business name
  • Contact details
  • Details of your enquiry
  • Supporting documentation (if applicable)

Providing accurate information helps us respond more efficiently.

Office Address

Unit 405, 3-1-24 Tanimachi,
Chuo-ku, Osaka-shi, Osaka 540-0012, Japan


General Enquiries

info@condinoinsurance.com


Underwriting Enquiries

Kato Masato

Senior Underwriter

masato@codinoinsurance.com


Phone

+81-CODINO

Quick Links

Popular Contact Services

Let's Start the Conversation

Whether you're protecting your family, growing your business, strengthening enterprise risk management, obtaining ESG Insurance, arranging a Financial Guarantee Bond, or seeking assistance with an existing policy, Codino Insurance is here to help. Contact our team today and let us help you find the right insurance and risk solutions for your needs.